Contact the relevant department of HKTVmall

Merchant FAQ Website: https://sites.google.com/view/hktv-merc-faq/

  Order Delivery Enquiry (before in-hub)

  Items Listing/ Store Page- System setting

  Items Listing and QA related enquiries

  MMS/EXCHANGE System Issues

  Store Operation

  Store promotion / Marketing/ Advertising

  Finance / PCR Related/ Penalties Enquiry

  3PL Enquiry