HKTVmall Merchant Educational Course

Welcome to HKTVmall!

To help you to kick start your online business, please make sure to complete reading the below compulsory Merchant Educational Courses which cover all the necessary knowledge for you to operate on HKTVmall.

If you have any enquiries, you may also contact your Relationship Manager or the Merchant Service Team.

1.1.ai  MMS Store / User settings

1.1.aii  Payment Account Settings

1.1.bi  Warehouse Management and Packaging Color Inspection

1.1.bii  Basic Information and Storefront Decoration & Non-business Days

1.2.a  Before Uploading

1.2.b  Single Upload Product

1.2.c  Batch Upload Product

1.2.d  Online / Offline Product Settings

1.2.e  Batch Edit Product Information

1.4.a  Standard Delivery - Order Management

1.4.b  Merchant Delivery - Order Management

1.5.a  Overview of Promotion

1.5.b.i  Set Up "Timed Discount Promotion"

1.5.b.ii  Set Up "Mix & Match Promotion"

1.5.c  Promotion Created through RM

1.5.d  Promotion Rules Guideline

3R Return Request

HKTV RRMP (Rating & Review Management Portal)

Requirements for Uploading Products (QA)

Please stay tuned to the launch of other Merchant Educational Courses!